Our purpose and values

Realising dreams and aspirations


Our purpose and values link our daily efforts to help our customers fulfil their dreams and aspirations and our commitment to work for a greater good and be a sustainable part of the societies in which we operate. 

 

Our purpose

 

We enable dreams and aspirations for a greater good

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  • Our values

    Our values are reflected in our culture – a culture where people are passionate about customers. Our values define our culture, how we work and how we make decisions.

  • Collaboration

    For the common good

  • Ownership

    It starts with me

  • Passion

    To serve our customers

  • Courage

    To do what is right

Our purpose and values in action

Growing and learning 

Our success depends on highly competent teams with a passion for serving customers and creating great customer experiences. 

We want all our people to have equal opportunities to grow and become great at what they do. That’s why we’ve created a culture that empowers them to grow and learn.

Driving change 

We recognise that we have a responsibility to help our customers and society shift to a sustainable future.

We support our customers in their transition, enabling them to make sustainable choices.

We are also an active owner and drive change through our lending and investment decisions.

 

Community engagement 

We know that people with good financial skills get more out of life.

That’s why we engage with our local communities, supporting financial skills development and entrepreneurship.

Diversity and inclusion 

We want to contribute to a society where diversity is seen as a strength and everyone has equal rights and opportunities. 

Every day, we strive to be a diverse and inclusive workplace